Return & Exchange

We deliver worldwide using express courier services FREE for orders over $49.00 USD.

Our priority is getting products to your hands as quickly as possible.


If you are not satisfied with our products, you can return the new and unused products together with the original packaging and invoice within 7 days after collection. Please notify us of your intent to return the products by email with the order number, reasons for return and relevant photos.

We will confirm the return process with you and arrange an address for return. You will need to return the product at your own cost.


We cannot accept the exchange or return of items that have been opened, assembled, damaged or sold at a discounted rate.


We will give you a refund by the same method as your original payment for products that are returned with invoice in their original packaging. The refund will take 7-14 days and the amount refunded to you will be charged with a 15% restocking fee.


Warranty services will be provided to ensure the products are fully functional within the warranty period.


WavCare reserves the final right to interpret the terms and conditions herein.